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Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Model Townsend II Steel Series Vent-Free Gas Stove
Buck Stove

Model Townsend II Steel Series Vent-Free Gas Stove

SKU: NV S-TOWNSEND BLK-LP
Sale price$2,089.00

Enjoy Peace of Mind: 2-Years Warranty

Free delivery for purchases over $500.

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  • Call or text us at 760-284-7854 from 8 A.M. to 5 P.M. ET, Mon–Fri
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  • Email: Reach out anytime at support@fireplaceglory.com. We're available 24/7 to respond to your inquiries.
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Gas Style:
Color:Black
Size:

Product Description

Experience the luxurious warmth of the Townsend II Vent-Free Gas Stove Heater, precision crafted and assembled in the USA. This stunning stove is constructed from high-quality steel, expertly designed to absorb and radiate heat efficiently, creating a toasty ambiance in your home.

Product Features

  • American Made Quality: Built with pride in the USA using premium materials.
  • Vent-Free Convenience: Enjoy clean-burning warmth without the need for a chimney or external venting. Simply connect to your natural gas or liquid propane line (type specified on rating plate).
  • Realistic Flames: Experience the captivating beauty of lifelike, dancing yellow flames.
  • Energy Efficient: Heats your space efficiently, making it an ideal supplemental heating solution. This vent-free design minimizes heat loss.
  • Power-Free Operation (Optional Blower): The Townsend II operates without electricity, except when using the optional blower accessory (sold separately). The blower enhances heat distribution.
  • Easy Installation: While professional installation is recommended, the clear instructions included make the process manageable for experienced DIYers.
  • Comprehensive Manual: Your safety is our priority. The detailed manual provides comprehensive safety information, installation guides, operating instructions, troubleshooting tips, parts lists, and other essential details.
  • Supplemental Heat: Ideal as a supplemental heating source to increase comfort and reduce reliance on your primary heating system, especially in colder months.
  • Dimensions: 26 1/2″ W x 26 1/4″ H x 16 1/2″ D—perfectly sized for various living spaces.
  • Safety First: Never use this heater in bedrooms or bathrooms. Always follow the instructions exactly to prevent fire or explosion. Proper ventilation is crucial (see manual for details).

Product Safety Information

  • Professional Installation: We strongly recommend professional installation and regular servicing by a qualified technician to ensure safe and proper operation.
  • Gas Safety: Never use gasoline or other flammable liquids near the appliance. If you smell gas, immediately follow the gas safety procedures outlined in the manual.
  • Ventilation: Adequate ventilation is essential for safe operation. Refer to the detailed ventilation instructions within the manual. Failure to provide proper ventilation can result in carbon monoxide build-up. We recommend installing carbon monoxide detectors in your home.
  • Supplemental Use: This heater is designed for supplemental heating purposes, not as your primary heating source.
  • Clearances: Maintain proper clearances around the heater to combustible materials. Refer to the manual for specific clearance requirements.

What's Included:

  • Townsend II Vent-Free Gas Stove Heater (in your chosen color/finish).
  • Detailed Owner's Manual.

Product Documentation

Model Townsend II Manual MAy 2019

 

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Product Description

Experience the luxurious warmth of the Townsend II Vent-Free Gas Stove Heater, precision crafted and assembled in the USA. This stunning stove is constructed from high-quality steel, expertly designed to absorb and radiate heat efficiently, creating a toasty ambiance in your home.

Product Features
  • American Made Quality: Built with pride in the USA using premium materials.
  • Vent-Free Convenience: Enjoy clean-burning warmth without the need for a chimney or external venting. Simply connect to your natural gas or liquid propane line (type specified on rating plate).
  • Realistic Flames: Experience the captivating beauty of lifelike, dancing yellow flames.
  • Energy Efficient: Heats your space efficiently, making it an ideal supplemental heating solution. This vent-free design minimizes heat loss.
  • Power-Free Operation (Optional Blower): The Townsend II operates without electricity, except when using the optional blower accessory (sold separately). The blower enhances heat distribution.
  • Easy Installation: While professional installation is recommended, the clear instructions included make the process manageable for experienced DIYers.
  • Comprehensive Manual: Your safety is our priority. The detailed manual provides comprehensive safety information, installation guides, operating instructions, troubleshooting tips, parts lists, and other essential details.
  • Supplemental Heat: Ideal as a supplemental heating source to increase comfort and reduce reliance on your primary heating system, especially in colder months.
  • Dimensions: 26 1/2″ W x 26 1/4″ H x 16 1/2″ D—perfectly sized for various living spaces.
  • Safety First: Never use this heater in bedrooms or bathrooms. Always follow the instructions exactly to prevent fire or explosion. Proper ventilation is crucial (see manual for details).
Product Safety Information
  • Professional Installation: We strongly recommend professional installation and regular servicing by a qualified technician to ensure safe and proper operation.
  • Gas Safety: Never use gasoline or other flammable liquids near the appliance. If you smell gas, immediately follow the gas safety procedures outlined in the manual.
  • Ventilation: Adequate ventilation is essential for safe operation. Refer to the detailed ventilation instructions within the manual. Failure to provide proper ventilation can result in carbon monoxide build-up. We recommend installing carbon monoxide detectors in your home.
  • Supplemental Use: This heater is designed for supplemental heating purposes, not as your primary heating source.
  • Clearances: Maintain proper clearances around the heater to combustible materials. Refer to the manual for specific clearance requirements.

What's Included:

  • Townsend II Vent-Free Gas Stove Heater (in your chosen color/finish).
  • Detailed Owner's Manual.
Product Documentation

Model Townsend II Manual MAy 2019

 

Shipping Policy

  • Order Cancellation:

    • Orders can be canceled free of charge as long as they have not left our facility. Once an order has shipped, a 15% restocking fee applies, in addition to return freight costs. If there are any damages during the return process, we will deduct those from your refund. Refunds will only be issued once the item is returned to our facility.

  • Reporting Damaged Items:

    • You have 30 days to report any damaged items upon arrival. Customers should not accept a damaged package if possible. If you cannot refuse the damaged package, please contact us and provide photos of the damaged package and items.

  • Shipping Timeline:

    • If the item is in stock, it typically leaves the warehouse within 1 to 2 business days.

  • Carriers Used:

    • For stoves, shipments are always handled via LTL through Southeastern Freight Lines, R&L, or XPO. Replacement parts are shipped via USPS or UPS, depending on which option is the most economical for the customer.

Installation Responsibility

  • The customer is responsible for arranging the installation of their stove. We recommend contacting a local professional for installation services to ensure proper setup and compliance with safety regulations.

Additional Customer Information

  • Customer Responsibility: It is the customer’s responsibility to check the condition of the items upon delivery and report any issues promptly.

  • Refund Processing Time: Once we receive the returned item, please allow several business days for the refund to be processed.

  • Return Procedure: Please ensure that items are securely packaged when returned to prevent damage during transit. Use a traceable shipping method to return items.

Returns Policy

  • Return Window: You have 30 days from the date of delivery to initiate a return.

  • Return Process: If you wish to return your order, please contact us at support@fireplaceglory.com. Include your order number and the reason for the return.

Refund Information

  • Return Shipping Costs:
    • If the item is damaged upon arrival, we will cover the return shipping costs.
    • If you want to return the item because you changed your mind, you are responsible for return shipping costs, a 15% restocking fee, and any damage that may occur during the return process.

Condition Requirements

  • Inspection Upon Delivery:

    • Customers must inspect products immediately upon delivery. If any items are damaged, please refuse the item before the freight carrier leaves. This will make obtaining a replacement easier.
    • For LTL (Less Than Truckload) shipments, the freight company will contact you to schedule delivery.

  • Retaining Original Packaging:

    • Keep the original packaging if you order a part until you confirm you want to keep the item.
    • If you receive a product with damaged packaging and see that it is damaged, it's advisable to refuse it. If you cannot refuse it, please take pictures and contact us immediately.
    • For stoves, keep the original packaging and pallet until you are certain the stove is in good condition and that you want to keep it. Inspect the stove before the freight company leaves. If there is visible damage on the box or stove, it is best to refuse the delivery from the freight company. Please take pictures before refusing the delivery.

Refund Policy

  • Damaged/Defective Items:
    • If an item is damaged and you request a refund, we must receive the damaged item back before issuing a full refund. If you want a replacement, we will charge you for the replacement until the damaged item is returned to our facility. Once we receive the original item, we will issue a credit for the replacement.

Warranty Policy

  • Warranty Duration:

    • Wood Stoves: 5 Year Limited Warranty
    • Gas Stoves: 2 Year Warranty
    • Mantels: Do not have an extended warranty. If a mantel comes damaged or there is an issue after the customer receives it, we will fix the issue. However, that will need to be documented with photos, and it must be within 15 days of receiving the mantel.
    • Accessories: There is no extended warranty on things like trim kits, pedestals, etc. If there is an issue with the accessory or the item comes damaged, the customer has 15 days after they receive the item to reach out. Photos must be included. 

  • Reporting Issues:

    • To file a warranty claim, you must complete the E-Commerce Warranty Claim Form. Additionally, you must provide the name of the vendor you purchased from and submit the completed warranty card found in the manual of your new stove, either via mail or email it to info@buckstove.com.