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Model 34ZC Contemporary Gas Fireplace

SKU: NV 344EBLP-CONTMP
Sale price$2,237.00

Enjoy Peace of Mind: 2-Years Warranty

Free delivery for purchases over $500.

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Product Description

Efficient Heating with Modern Appeal
The Model 34 Contemporary Gas Fireplace offers a blend of style and functionality, providing up to 33,000 BTUs of clean, efficient heat for a warm and inviting atmosphere. Its sleek design, combined with the addition of Blue Ridge Gas Logs, makes it a perfect fit for any home or business setting.

Product Features
  • Screen Doors: Enhance safety while adding an elegant touch to the overall design.
  • Variable Speed Blower: Factory-installed blower ensures optimal heat distribution for comfort throughout the room.
  • Millivolt Gas Valve: This feature allows compatibility with remote controls or wall thermostats, making temperature adjustments a breeze.
  • On/Off Remote Included: Effortlessly control your fireplace with the included remote for added convenience.
  • Oxygen Depletion Sensor: A vital safety feature that monitors oxygen levels, alerting you to prevent potential hazards.
  • Piezo Matchless Ignition: Provides reliable ignition for easy and hassle-free operation every time.
  • Manufactured Home Approved: Certified for use in manufactured homes, increasing installation flexibility.
Product Specifications
  • Unit Dimensions: 34" W x 23-3/4" H x 16" D
  • Minimum Fireplace Dimensions: 34" W x 23-3/4" H x 16" D
  • BTU Output: 33,000, guaranteeing effective heating performance.
  • Blower: Yes, included for enhanced circulation of heat.
  • Optional Pedestal: No pedestal is included; designed for freestanding use or adaptable to various configurations.
  • Installation Options: Suitable for freestanding installations and can also be incorporated into built-in designs or paired with a mantel or surround for a cohesive look.

Additional Information

  • Weight: Approximately 220 lbs, ensuring stability and durability.
  • Heat Output: 1,500W (5,115 BTU/hr), efficient enough for larger spaces.
  • Fuel Type: Designed to operate on natural gas or propane (please verify compatibility).
  • Flue Size: 5" diameter for proper venting.
  • Certification: UL Listed for safety and performance compliance.

Important Considerations

  • Installation Requirements: Ensure proper installation according to local building codes and manufacturer guidelines for safety and performance. It's essential to consult a licensed professional for installation, especially in manufactured homes or areas with special regulations.

  • Manufacturer Guidelines: Review the user manual for detailed installation instructions, operational guidelines, and maintenance recommendations.

  • Maintenance: Regular maintenance is recommended to keep the fireplace in optimal working condition. This includes checking the oxygen depletion sensor, cleaning the blower, and inspecting for any gas leaks.

  • Emergency Procedures: Familiarize yourself with emergency shutdown procedures outlined in the manual. Ensure everyone in the household knows how to turn off the unit in case of an emergency.

  • Local Regulations: Be aware of local regulations regarding vent-free appliances and ensure that your installation complies with all applicable codes.

Product Documentation
Shipping Policy

Shipping Policy

  • Order Cancellation:

    • Orders can be canceled free of charge as long as they have not left our facility. Once an order has shipped, a 15% restocking fee applies, in addition to return freight costs. If there are any damages during the return process, we will deduct those from your refund. Refunds will only be issued once the item is returned to our facility.
  • Reporting Damaged Items:

    • You have 30 days to report any damaged items upon arrival. Customers should not accept a damaged package if possible. If you cannot refuse the damaged package, please contact us and provide photos of the damaged package and items.
  • Shipping Timeline:

    • If the item is in stock, it typically leaves the warehouse within 1 to 2 business days.
  • Carriers Used:

    • For stoves, shipments are always handled via LTL through Southeastern Freight Lines, R&L, or XPO. Replacement parts are shipped via USPS or UPS, depending on which option is the most economical for the customer.

Installation Responsibility

  • The customer is responsible for arranging the installation of their stove. We recommend contacting a local professional for installation services to ensure proper setup and compliance with safety regulations.

Additional Customer Information

  • Customer Responsibility: It is the customer’s responsibility to check the condition of the items upon delivery and report any issues promptly.

  • Refund Processing Time: Once we receive the returned item, please allow several business days for the refund to be processed.

  • Return Procedure: Please ensure that items are securely packaged when returned to prevent damage during transit. Use a traceable shipping method to return items.

Refund & Return Policy

Returns Policy

  • Return Window: You have 30 days from the date of delivery to initiate a return.

  • Return Process: If you wish to return your order, please contact us at support@fireplaceglory.com. Include your order number and the reason for the return.

Refund Information

  • Return Shipping Costs:
    • If the item is damaged upon arrival, we will cover the return shipping costs.
    • If you want to return the item because you changed your mind, you are responsible for return shipping costs, a 15% restocking fee, and any damage that may occur during the return process.

Condition Requirements

  • Inspection Upon Delivery:

    • Customers must inspect products immediately upon delivery. If any items are damaged, please refuse the item before the freight carrier leaves. This will make obtaining a replacement easier.
    • For LTL (Less Than Truckload) shipments, the freight company will contact you to schedule delivery.
  • Retaining Original Packaging:

    • Keep the original packaging if you order a part until you confirm you want to keep the item.
    • If you receive a product with damaged packaging and see that it is damaged, it's advisable to refuse it. If you cannot refuse it, please take pictures and contact us immediately.
    • For stoves, keep the original packaging and pallet until you are certain the stove is in good condition and that you want to keep it. Inspect the stove before the freight company leaves. If there is visible damage on the box or stove, it is best to refuse the delivery from the freight company. Please take pictures before refusing the delivery.

Refund Policy

  • Damaged/Defective Items:
    • If an item is damaged and you request a refund, we must receive the damaged item back before issuing a full refund. If you want a replacement, we will charge you for the replacement until the damaged item is returned to our facility. Once we receive the original item, we will issue a credit for the replacement.

Warranty Policy

  • Warranty Duration:

    • Wood Stoves: 5 Year Limited Warranty
    • Gas Stoves: 2 Year Warranty
    • Mantels: Do not have an extended warranty. If a mantel comes damaged or there is an issue after the customer receives it, we will fix the issue. However, that will need to be documented with photos, and it must be within 15 days of receiving the mantel.
    • Accessories: There is no extended warranty on things like trim kits, pedestals, etc. If there is an issue with the accessory or the item comes damaged, the customer has 15 days after they receive the item to reach out. Photos must be included. 
  • Reporting Issues:

    • To file a warranty claim, you must complete the E-Commerce Warranty Claim Form. Additionally, you must provide the name of the vendor you purchased from and submit the completed warranty card found in the manual of your new stove, either via mail or email it to info@buckstove.com