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Litedeer Homes is an innovative company specializing in the design and production of high-quality electric fireplaces. They are renowned for integrating modern technology with traditional fireplace aesthetics, creating products that not only provide warmth but also enhance home décor. Litedeer Homes focuses on user-friendly smart home compatibility, offering fireplaces with WiFi-enabled features that allow remote control through apps. Their products are known for striking a balance between energy efficiency and realistic flame effects, aiming to deliver both functionality and ambiance to contemporary living spaces. Committed to safety and quality, Litedeer Homes ensures that their fireplaces are certified and come with robust warranties, solidifying their reputation as a trusted name in home heating solutions.
Lifelike Real Flame Experience: Revel in the authenticity of a real flame effect, enhanced by driftwood logs, natural cascade stones, or river rock accessories. The included remote control ensures a seamless, immersive experience.
Premium Firebox Design: With dimensions of W56 5/16" x H19" x D8", and a viewing area measuring W52 1/2" x H16 1/4", enjoy expansive, vivid visuals from any angle.
Stunning HD LED Flames: Our patented GT-Xview video and HD LED technology deliver breathtaking and natural-looking flame effects that mirror the allure of real flames.
Convenient Smart App Control: Effortlessly manage your fireplace from your smartphone using our user-friendly WiFi-enabled app. Tailor settings such as timer, temperature, and flame color to complement your lifestyle.
Variety of Flame Colors: Inspired by nature's beauty, choose from five flame colors, echoing themes like vibrant maple leaves or serene blue skies, to warm and enrich any atmosphere.
Energy Efficiency and Effective Heating: With eco-friendly dual heat modes (750W & 1500W), this fireplace offers cost-effective heating ideal for areas up to 400 sq ft, helping to keep your energy bills in check.
Sleek, Ultra-Slim Design: Perfect for modern environments, the ultra-thin profile fits beautifully into living rooms, family areas, home offices, entertainment centers, and even commercial spaces. Experience hassle-free installation and maintenance with front trim access and vent-free operation.
Customizable Ambiance: Modify the appearance with five flame color options and accessories like driftwood logs and river rocks to harmonize with your home's decor, all easily controlled with the included remote.
Safety and Reliability Assured: Enjoy peace of mind with ETL & CETL certification for safety, backed by a comprehensive 2-year warranty.
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Litedeer Homes is an innovative company specializing in the design and production of high-quality electric fireplaces. They are renowned for integrating modern technology with traditional fireplace aesthetics, creating products that not only provide warmth but also enhance home décor. Litedeer Homes focuses on user-friendly smart home compatibility, offering fireplaces with WiFi-enabled features that allow remote control through apps. Their products are known for striking a balance between energy efficiency and realistic flame effects, aiming to deliver both functionality and ambiance to contemporary living spaces. Committed to safety and quality, Litedeer Homes ensures that their fireplaces are certified and come with robust warranties, solidifying their reputation as a trusted name in home heating solutions.
Lifelike Real Flame Experience: Revel in the authenticity of a real flame effect, enhanced by driftwood logs, natural cascade stones, or river rock accessories. The included remote control ensures a seamless, immersive experience.
Premium Firebox Design: With dimensions of W56 5/16" x H19" x D8", and a viewing area measuring W52 1/2" x H16 1/4", enjoy expansive, vivid visuals from any angle.
Stunning HD LED Flames: Our patented GT-Xview video and HD LED technology deliver breathtaking and natural-looking flame effects that mirror the allure of real flames.
Convenient Smart App Control: Effortlessly manage your fireplace from your smartphone using our user-friendly WiFi-enabled app. Tailor settings such as timer, temperature, and flame color to complement your lifestyle.
Variety of Flame Colors: Inspired by nature's beauty, choose from five flame colors, echoing themes like vibrant maple leaves or serene blue skies, to warm and enrich any atmosphere.
Energy Efficiency and Effective Heating: With eco-friendly dual heat modes (750W & 1500W), this fireplace offers cost-effective heating ideal for areas up to 400 sq ft, helping to keep your energy bills in check.
Sleek, Ultra-Slim Design: Perfect for modern environments, the ultra-thin profile fits beautifully into living rooms, family areas, home offices, entertainment centers, and even commercial spaces. Experience hassle-free installation and maintenance with front trim access and vent-free operation.
Customizable Ambiance: Modify the appearance with five flame color options and accessories like driftwood logs and river rocks to harmonize with your home's decor, all easily controlled with the included remote.
Safety and Reliability Assured: Enjoy peace of mind with ETL & CETL certification for safety, backed by a comprehensive 2-year warranty.
30-Day Money Back Guarantee - No Restocking Fees
At Litedeer Homes, we are dedicated to ensuring your complete satisfaction. If you're not pleased with your purchase, you can return it within 30 days for a full refund, free of restocking charges. Please ensure the item is in its original, saleable condition and includes all packaging. Note that items which have been used or modified are ineligible for return.
Procedure for Returns:
Not Covered by Free Returns:
Refund Process:
Additional Information:
30-Day Money Back Guarantee - No Restocking Fees
At Litedeer Homes, we stand behind our products' quality. If you're not satisfied with your purchase, return it within 30 days of delivery for a full refund with no restocking fees. Ensure the item is in its original saleable condition and packaging. Items that have been used or modified cannot be returned.
To Initiate a Return:
Exclusions to Free Returns Policy:
For Standard Returns, refunds will be processed to your original payment method, minus any shipping fees and additional charges.
Hassle-Free Returns:
Damages and Issues:
Inspect your order upon receipt. Report any transit damages, defects, or incorrect items within 48 hours.
Exceptions:
Non-returnable items include perishable goods, custom products, personal care items, hazardous materials, sale items, and gift cards.
Exchanges:
Return the original item and purchase a new one separately.
Refunds:
Approved refunds will be processed to your original payment method within 10 business days, or via store credit if unavailable.
Warranty Period: Two Years
Covered Products:
For Service or Repair:
Contact an authorized dealer or licensed electrician. Visit www.litedeerhomes.com to locate a dealer.
Product Registration:
Register your product at www.litedeerhomes.com/support, email support@litedeerhomes.com, or complete and mail the registration form included with your unit.
Record the installation date, model, and series number for your records.