Login

Your cart is empty
Buck Stove Standard Trim Kit for Model 384 Versatile Gas Stove
Buck Stove

Buck Stove Standard Trim Kit for Model 384 Versatile Gas Stove

SKU: PA FP384-BLK
Sale price$313.00

NO extended warranty applies. For damages or issues, contact us within 15 days of receipt with photos.

Free delivery for purchases over $500.

Safe and Secure Payment Options

We’re here to assist you!

  • Call or text us at 760-284-7854 from 8 A.M. to 5 P.M. ET, Mon–Fri
  • Start a live chat from 8 A.M. to 5 P.M. ET, Mon–Fri
  • Email: Reach out anytime at support@fireplaceglory.com. We're available 24/7 to respond to your inquiries.
Thank you for choosing us!
Color:Black

Product Description

Enhance your heating setup with the Standard Trim Kit designed specifically for the Model 384 gas stove. This essential accessory allows for seamless installation, transforming your gas stove into an integrated part of your fireplace while providing a clean and polished appearance.

Product Features

  • Compatibility: Designed for use with the Model 384 gas stove. Please note that the trim kit is sold separately and is not included with the stove.

  • Color: Elegant black finish that complements various hearth decor styles and enhances the overall aesthetic of your fireplace.

  • Optimal Dimensions:

    • Overall Dimensions: 45 3/8" W x 30 7/16" H
    • Top Dimensions: 45 3/8" x 6-3/4"
    • Bottom Side Dimensions: 30-1/2" x 6-3/4"

  • Installation Capability: Allows the Model 384 to be installed as an insert into an existing fireplace, providing a custom fit that conceals the space between the insert and the fireplace perimeter.

  • Easy Assembly: The three-piece design ensures straightforward assembly, making the installation process quick and hassle-free.

  • Area Coverage: Covers a maximum area of 42 3/8" wide and 27 7/16" high, accommodating a variety of fireplace configurations.

Important Customer Information

  • Installation Requirements: Ensure to follow all installation instructions included with the trim kit for optimal results. Proper installation is critical for both functionality and safety. If needed, refer to the instructional manual or contact customer support for assistance.

  • Maintenance: Regularly inspect the trim kit for any signs of wear or damage. Clean the kit using a soft cloth to maintain its appearance and prevent buildup of dirt or debris.

  • Warranty Information: Review the warranty details at the time of purchase. Typically, the trim kit is covered for defects in materials and workmanship, with specific terms and conditions applying. Keep your purchase receipt for warranty claims.

  • Customer Support: If you have any questions regarding installation, warranty claims, or product compatibility, our dedicated customer support team is here to assist you. Feel free to reach out via phone or email for prompt assistance.

  • Safety Considerations: Ensure that the installation is compliant with local building codes and safety standards. Proper clearance from combustible materials should be maintained as specified in the stove's installation guidelines.

  • Assembly Assistance: If you encounter any difficulties during the assembly process, do not hesitate to seek help from a professional installer to ensure that the trim kit is fitted securely and correctly.

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
Product Description

Enhance your heating setup with the Standard Trim Kit designed specifically for the Model 384 gas stove. This essential accessory allows for seamless installation, transforming your gas stove into an integrated part of your fireplace while providing a clean and polished appearance.

Product Features

  • Compatibility: Designed for use with the Model 384 gas stove. Please note that the trim kit is sold separately and is not included with the stove.

  • Color: Elegant black finish that complements various hearth decor styles and enhances the overall aesthetic of your fireplace.

  • Optimal Dimensions:

    • Overall Dimensions: 45 3/8" W x 30 7/16" H
    • Top Dimensions: 45 3/8" x 6-3/4"
    • Bottom Side Dimensions: 30-1/2" x 6-3/4"

  • Installation Capability: Allows the Model 384 to be installed as an insert into an existing fireplace, providing a custom fit that conceals the space between the insert and the fireplace perimeter.

  • Easy Assembly: The three-piece design ensures straightforward assembly, making the installation process quick and hassle-free.

  • Area Coverage: Covers a maximum area of 42 3/8" wide and 27 7/16" high, accommodating a variety of fireplace configurations.

Important Customer Information

  • Installation Requirements: Ensure to follow all installation instructions included with the trim kit for optimal results. Proper installation is critical for both functionality and safety. If needed, refer to the instructional manual or contact customer support for assistance.

  • Maintenance: Regularly inspect the trim kit for any signs of wear or damage. Clean the kit using a soft cloth to maintain its appearance and prevent buildup of dirt or debris.

  • Warranty Information: Review the warranty details at the time of purchase. Typically, the trim kit is covered for defects in materials and workmanship, with specific terms and conditions applying. Keep your purchase receipt for warranty claims.

  • Customer Support: If you have any questions regarding installation, warranty claims, or product compatibility, our dedicated customer support team is here to assist you. Feel free to reach out via phone or email for prompt assistance.

  • Safety Considerations: Ensure that the installation is compliant with local building codes and safety standards. Proper clearance from combustible materials should be maintained as specified in the stove's installation guidelines.

  • Assembly Assistance: If you encounter any difficulties during the assembly process, do not hesitate to seek help from a professional installer to ensure that the trim kit is fitted securely and correctly.

Shipping Policy

Shipping Policy

  • Order Cancellation:

    • Orders can be canceled free of charge as long as they have not left our facility. Once an order has shipped, a 15% restocking fee applies, in addition to return freight costs. If there are any damages during the return process, we will deduct those from your refund. Refunds will only be issued once the item is returned to our facility.

  • Reporting Damaged Items:

    • You have 30 days to report any damaged items upon arrival. Customers should not accept a damaged package if possible. If you cannot refuse the damaged package, please contact us and provide photos of the damaged package and items.

  • Shipping Timeline:

    • If the item is in stock, it typically leaves the warehouse within 1 to 2 business days.

  • Carriers Used:

    • For stoves, shipments are always handled via LTL through Southeastern Freight Lines, R&L, or XPO. Replacement parts are shipped via USPS or UPS, depending on which option is the most economical for the customer.

Installation Responsibility

  • The customer is responsible for arranging the installation of their stove. We recommend contacting a local professional for installation services to ensure proper setup and compliance with safety regulations.

Additional Customer Information

  • Customer Responsibility: It is the customer’s responsibility to check the condition of the items upon delivery and report any issues promptly.

  • Refund Processing Time: Once we receive the returned item, please allow several business days for the refund to be processed.

  • Return Procedure: Please ensure that items are securely packaged when returned to prevent damage during transit. Use a traceable shipping method to return items.

Refund & Return Policy

Returns Policy

  • Return Window: You have 30 days from the date of delivery to initiate a return.

  • Return Process: If you wish to return your order, please contact us at support@fireplaceglory.com. Include your order number and the reason for the return.

Refund Information

  • Return Shipping Costs:
    • If the item is damaged upon arrival, we will cover the return shipping costs.
    • If you want to return the item because you changed your mind, you are responsible for return shipping costs, a 15% restocking fee, and any damage that may occur during the return process.

Condition Requirements

  • Inspection Upon Delivery:

    • Customers must inspect products immediately upon delivery. If any items are damaged, please refuse the item before the freight carrier leaves. This will make obtaining a replacement easier.
    • For LTL (Less Than Truckload) shipments, the freight company will contact you to schedule delivery.

  • Retaining Original Packaging:

    • Keep the original packaging if you order a part until you confirm you want to keep the item.
    • If you receive a product with damaged packaging and see that it is damaged, it's advisable to refuse it. If you cannot refuse it, please take pictures and contact us immediately.
    • For stoves, keep the original packaging and pallet until you are certain the stove is in good condition and that you want to keep it. Inspect the stove before the freight company leaves. If there is visible damage on the box or stove, it is best to refuse the delivery from the freight company. Please take pictures before refusing the delivery.

Refund Policy

  • Damaged/Defective Items:
    • If an item is damaged and you request a refund, we must receive the damaged item back before issuing a full refund. If you want a replacement, we will charge you for the replacement until the damaged item is returned to our facility. Once we receive the original item, we will issue a credit for the replacement.

Warranty Policy

  • Warranty Duration:

    • Wood Stoves: 5 Year Limited Warranty
    • Gas Stoves: 2 Year Warranty
    • Mantels: Do not have an extended warranty. If a mantel comes damaged or there is an issue after the customer receives it, we will fix the issue. However, that will need to be documented with photos, and it must be within 15 days of receiving the mantel.
    • Accessories: There is no extended warranty on things like trim kits, pedestals, etc. If there is an issue with the accessory or the item comes damaged, the customer has 15 days after they receive the item to reach out. Photos must be included. 

  • Reporting Issues:

    • To file a warranty claim, you must complete the E-Commerce Warranty Claim Form. Additionally, you must provide the name of the vendor you purchased from and submit the completed warranty card found in the manual of your new stove, either via mail or email it to info@buckstove.com.