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Buck Stove Pedestal for Model 384 Versatile Gas Stove
Buck Stove

Buck Stove Pedestal for Model 384 Versatile Gas Stove

SKU: FA P14
Sale price$313.00

NO extended warranty applies. For damages or issues, contact us within 15 days of receipt with photos.

Free delivery for purchases over $500.

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Color:Black

Product Description

Elevate your gas stove experience with the Buck Stove Pedestal specifically designed for the Model 384. This sturdy and stylish pedestal provides a reliable foundation for your stove, enhancing both safety and aesthetics in your heating setup.

Product Features

  • Robust Design: Crafted for strength and durability, the pedestal is engineered to provide stable support for your Model 384 gas stove, ensuring safe operation while you enjoy the warmth and ambiance it creates.

  • Optimal Dimensions: Measuring 25.25" W x 10.125" H x 13.25" D, this pedestal is perfectly sized to fit your stove, allowing for an ideal and seamless integration into your living space.

  • Versatile Placement: The freestanding design of this pedestal offers flexibility in positioning your gas stove, allowing you to enhance the warmth and style of any room in your home.

Product Specifications

  • Compatibility: Specifically designed for Buck Stove Model 384 Versatile. Verify your stove model to ensure an accurate fit.

  • Product Type: Pedestal designed to raise and support your gas stove.

  • Dimensions: 25.25" W x 10.125" H x 13.25" D, offering a compact yet strong base.

  • Material: Constructed from high-quality materials to ensure long-lasting durability and performance.

Important Customer Information

  • Installation Requirements: Follow all installation guidelines provided with the pedestal for optimal safety and performance. Make sure the surface where the pedestal will be installed is stable and level to ensure maximum stability.

  • Weight Capacity: The pedestal is designed to support the weight of the Model 384 gas stove. Confirm that combined weight with any additional accessories does not exceed its weight capacity.

  • Maintenance: Regularly inspect the pedestal for any signs of wear or damage. Clean it using a soft cloth with mild soap and water to maintain its appearance and integrity. Avoid harsh chemicals that could harm the finish.

  • Warranty Information: Review the warranty policy at the time of purchase. Generally, the pedestal is covered for defects in materials and workmanship with specific terms and conditions.

  • Customer Support: Our dedicated customer support team is here to assist you with any questions regarding installation, compatibility, or warranty claims. Feel free to reach out for assistance at any time.

  • Safety Considerations: Ensure that the pedestal is placed away from flammable materials and that proper clearances are maintained according to the manufacturer’s recommendations for the safe operation of your gas stove.

  • Gas Stove is sold separately

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Product Description

Elevate your gas stove experience with the Buck Stove Pedestal specifically designed for the Model 384. This sturdy and stylish pedestal provides a reliable foundation for your stove, enhancing both safety and aesthetics in your heating setup.

Product Features

  • Robust Design: Crafted for strength and durability, the pedestal is engineered to provide stable support for your Model 384 gas stove, ensuring safe operation while you enjoy the warmth and ambiance it creates.

  • Optimal Dimensions: Measuring 25.25" W x 10.125" H x 13.25" D, this pedestal is perfectly sized to fit your stove, allowing for an ideal and seamless integration into your living space.

  • Versatile Placement: The freestanding design of this pedestal offers flexibility in positioning your gas stove, allowing you to enhance the warmth and style of any room in your home.

Product Specifications

  • Compatibility: Specifically designed for Buck Stove Model 384 Versatile. Verify your stove model to ensure an accurate fit.

  • Product Type: Pedestal designed to raise and support your gas stove.

  • Dimensions: 25.25" W x 10.125" H x 13.25" D, offering a compact yet strong base.

  • Material: Constructed from high-quality materials to ensure long-lasting durability and performance.

Important Customer Information

  • Installation Requirements: Follow all installation guidelines provided with the pedestal for optimal safety and performance. Make sure the surface where the pedestal will be installed is stable and level to ensure maximum stability.

  • Weight Capacity: The pedestal is designed to support the weight of the Model 384 gas stove. Confirm that combined weight with any additional accessories does not exceed its weight capacity.

  • Maintenance: Regularly inspect the pedestal for any signs of wear or damage. Clean it using a soft cloth with mild soap and water to maintain its appearance and integrity. Avoid harsh chemicals that could harm the finish.

  • Warranty Information: Review the warranty policy at the time of purchase. Generally, the pedestal is covered for defects in materials and workmanship with specific terms and conditions.

  • Customer Support: Our dedicated customer support team is here to assist you with any questions regarding installation, compatibility, or warranty claims. Feel free to reach out for assistance at any time.

  • Safety Considerations: Ensure that the pedestal is placed away from flammable materials and that proper clearances are maintained according to the manufacturer’s recommendations for the safe operation of your gas stove.

  • Gas Stove is sold separately
Shipping Policy

Shipping Policy

  • Order Cancellation:

    • Orders can be canceled free of charge as long as they have not left our facility. Once an order has shipped, a 15% restocking fee applies, in addition to return freight costs. If there are any damages during the return process, we will deduct those from your refund. Refunds will only be issued once the item is returned to our facility.

  • Reporting Damaged Items:

    • You have 30 days to report any damaged items upon arrival. Customers should not accept a damaged package if possible. If you cannot refuse the damaged package, please contact us and provide photos of the damaged package and items.

  • Shipping Timeline:

    • If the item is in stock, it typically leaves the warehouse within 1 to 2 business days.

  • Carriers Used:

    • For stoves, shipments are always handled via LTL through Southeastern Freight Lines, R&L, or XPO. Replacement parts are shipped via USPS or UPS, depending on which option is the most economical for the customer.

Installation Responsibility

  • The customer is responsible for arranging the installation of their stove. We recommend contacting a local professional for installation services to ensure proper setup and compliance with safety regulations.

Additional Customer Information

  • Customer Responsibility: It is the customer’s responsibility to check the condition of the items upon delivery and report any issues promptly.

  • Refund Processing Time: Once we receive the returned item, please allow several business days for the refund to be processed.

  • Return Procedure: Please ensure that items are securely packaged when returned to prevent damage during transit. Use a traceable shipping method to return items.

Refund & Return Policy

Returns Policy

  • Return Window: You have 30 days from the date of delivery to initiate a return.

  • Return Process: If you wish to return your order, please contact us at support@fireplaceglory.com. Include your order number and the reason for the return.

Refund Information

  • Return Shipping Costs:
    • If the item is damaged upon arrival, we will cover the return shipping costs.
    • If you want to return the item because you changed your mind, you are responsible for return shipping costs, a 15% restocking fee, and any damage that may occur during the return process.

Condition Requirements

  • Inspection Upon Delivery:

    • Customers must inspect products immediately upon delivery. If any items are damaged, please refuse the item before the freight carrier leaves. This will make obtaining a replacement easier.
    • For LTL (Less Than Truckload) shipments, the freight company will contact you to schedule delivery.

  • Retaining Original Packaging:

    • Keep the original packaging if you order a part until you confirm you want to keep the item.
    • If you receive a product with damaged packaging and see that it is damaged, it's advisable to refuse it. If you cannot refuse it, please take pictures and contact us immediately.
    • For stoves, keep the original packaging and pallet until you are certain the stove is in good condition and that you want to keep it. Inspect the stove before the freight company leaves. If there is visible damage on the box or stove, it is best to refuse the delivery from the freight company. Please take pictures before refusing the delivery.

Refund Policy

  • Damaged/Defective Items:
    • If an item is damaged and you request a refund, we must receive the damaged item back before issuing a full refund. If you want a replacement, we will charge you for the replacement until the damaged item is returned to our facility. Once we receive the original item, we will issue a credit for the replacement.

Warranty Policy

  • Warranty Duration:

    • Wood Stoves: 5 Year Limited Warranty
    • Gas Stoves: 2 Year Warranty
    • Mantels: Do not have an extended warranty. If a mantel comes damaged or there is an issue after the customer receives it, we will fix the issue. However, that will need to be documented with photos, and it must be within 15 days of receiving the mantel.
    • Accessories: There is no extended warranty on things like trim kits, pedestals, etc. If there is an issue with the accessory or the item comes damaged, the customer has 15 days after they receive the item to reach out. Photos must be included. 

  • Reporting Issues:

    • To file a warranty claim, you must complete the E-Commerce Warranty Claim Form. Additionally, you must provide the name of the vendor you purchased from and submit the completed warranty card found in the manual of your new stove, either via mail or email it to info@buckstove.com.