Ergofocus Holographic Electric Fireplace

Product Description

Introducing the Ergofocus Holographic — the groundbreaking centerpiece in the new Ergofocus collection. This innovative fireplace seamlessly combines cutting-edge holographic technology, sensory delight, and classic FOCUS design to redefine the concept of a modern hearth.

Revolutionizing Home Fires

With over 50 years of pioneering fireplace design, FOCUS has transformed from traditional wood and gas models into iconic aesthetic statements. Now, we're proud to lead with the era of digital fire — a mesmerizing holographic display that brings a realistic, three-dimensional flame to your living space without the need for actual combustion.

Product Features

• Realistic 3D Holographic Flames: Experience the captivating illusion of a flickering fire with holographic visuals viewed from any angle. The flames are accompanied by the soothing sound of crackling fire for full sensory immersion.
• Swiveling Hearth: The 80° rotating hearth allows you to enjoy the fire from multiple vantage points, enhancing versatility and ambiance.
• Elegant, Customizable Finishes: Available in sleek black, pristine white, or a bespoke color to match your décor.
• Premium Construction: Crafted from durable 3mm steel built for long-lasting style and performance.
• Flexible Installation: Adjustable flue length to accommodate varying ceiling heights—non-heated flues suit up to 9 feet ceilings, while heated models fit ceilings as low as 7'9.6".
• Easy Operation & Maintenance: Simple electrical connection with on/off controls, emission-free operation, and optional heated functionality.
• High Compatibility & Safety: UL-listed for safety and peace of mind.

Product Specifications

• Power: 110V, 5.5 Amps
• Heat Output (Heated Version): 600W / 2,047 BTU/hr
• Flame Effect: Hologram with crackling sound
• Fuel Type: Powered purely by electricity (zero emissions)
• Viewable Area: 28 3/4" W x 10 1/8" H
• Hearth Diameter: 37 3/8"
• Minimum Ceiling Height: 9' (non-heated flue), 7'9.6" (heated flue)
• Flue Lengths: 67 1/8" (non-heated), 52 3/8" (heated, optional)

Ergofocus Holographic is an electric fireplace. It uses holographic technology and LED visuals to simulate a realistic fire scene, powered entirely by electricity. It does not produce real flames or heat (unless you opt for the heated version), making it a clean, emission-free, and easy-to-maintain alternative to traditional fireplaces.

        $24,500 ( Heated Version) comes with enough flue for 8 foot ceiling height

        $21,000 (Non heated version) comes with enough flue for 8 foot ceiling height

Why Choose the Ergofocus Holographic?

• Innovative Atmosphere: Creates a captivating fire experience that evokes the ambiance of a real fireplace.
• Hassle-Free & Eco-Friendly: No emissions, easy to install, and simple to operate.
• Customizable Aesthetic: Match your interior style with various color options.
• Adds Value & Style: A futuristic yet timeless addition to any living space, making your home both stylish and cutting-edge.

Manuals & Brochure

Fireplace Dimension

Suspennsion Plates Dimension

Focus Brochure

Shipping Policy 

**We can deliver the suspension system sooner than the fireplace when requested**

Covered Products by European Home:

• Built-in Flamerite Fires Electric Fireplaces
• Built-in Sustainable Hearth Electric Fireplaces
• Built-in Solution Electric Fires Electric Fireplaces
• Suites Flamerite Fires Electric Fireplaces
• Slim Line Flamerite Fires Electric Fireplaces

Delivery Inspection:

• It is crucial for someone to be present to inspect the delivery upon arrival.
• Document any visible damages immediately and inform the deliver.
• If no one inspects the delivery, resolving any issues that arise later may be difficult.

 Damage Reporting:

• Customers have 2 days to report any damages, and photos of the damage must be taken and submitted upon receiving the products.

Acceptance of Damaged Packages:

• Customers should not accept a shipment that is visibly damaged. If damage is apparent, the delivery should be refused, and Fireplace Glory should be notified immediately at support@fireplaceglory.com.

Order Cancellation:

• Orders can be canceled free of charge if they have not yet been shipped. If an order has already left the warehouse, any associated fees will be transferred to us.

Shipping Timeline:

• Most orders will ship within 3 to 5 business days after receiving and processing the order, depending on inventory levels and order confirmation.

Carriers Used:

• European Home typically works with reputable carriers. The specific carriers may vary based on the shipping requirements and destination.

Delivery Method:

• Larger items may require special handling due to their size and weight. Specify the ship-to address correctly on the purchase order.

Technical Support:

In Case of Damages/Defects:

• If you experience any issues with your fireplace, please contact our customer service team at support@firepaceglory.com

Contact for Support:

• For additional technical assistance contact our customer support at support@fireplaceglory.com

Additional Considerations:

Specific Delivery Requirements:

• If special delivery arrangements are needed (such as carrying the fireplace up multiple flights of stairs without an elevator), please notify us in advance. Note that these arrangements will be the responsibility of the customer.

Focus Orders: 

• Focus orders are larger and have longer lead times. It will be shipped within 10 days of arrival in the warehouse. If the fireplace is not taken within that timeframe, a storage fee will apply. For more details always contact out team support at support@fireplaceglory.com.

Pickup at European Home:

• Customers of dealers are not permitted to pick up without prior approval.

Installation Responsibilities:

• We are responsible for technical support and installation where applicable. If a customer requires installation, it must be noted in advance. 

If you have any questions or need further assistance, feel free to reach out to us at support@fireplaceglory.com or call us at 760 284-4039. We're here to help!

Refund and Return Policy 

Warranty Policy:

• Warranty Duration: All products come with a two-year warranty.
•  Reporting Issues: Customers should reach out to support@fireplaceglory.com  for any warranty claims or technical issues.

Covered Products by European Home:

• Built-in Flamerite Fires Electric Fireplaces
• Built-in Sustainable Hearth Electric Fireplaces
• Built-in Solution Electric Fires Electric Fireplaces
• Suites Flamerite Fires Electric Fireplaces
• Slim line Flamerite Fires Electric Fireplaces

Return Policy:

Return Window: 

•  If you need to return a product, please contact us within 48 hours of receiving your item. Also, send us an email at support@fireplaceglory.com with the following requirements:

        - Your name

        - Phone number

        - Email address

        - Fireplace model

        - Data of purchase

        - Sales order/ purchase order/ serial number

        - Request of problem

        - Pictures and videos of the product 

•       We will handle the return process on your behalf .

 Refund Timeline:

• Refunds are typically processed within 30-60 days of the return being approved and the credit notice being submitted.

Condition Requirements:

• It is essential that the delivery is inspected in the presence of the driver. If there is any visible damage, this must be noted as “potential concealed damage” on the Bill of Lading (BOL) and photos of the damage must be taken and submitted to us at support@fireplaceglory.com. Accepting a damaged shipment without inspection could complicate return processes.

Non-Refundable Items:

• To be eligible for a refund, returned items must be in resalable condition, complete with original packaging. Damaged or improperly returned items may not qualify for a refund.

Refund Policy:

Inspection Prior to Shipping:

• Ensure that someone is present to inspect the product upon delivery. This will help verify the condition of the item and prevent any issues later.

Damaged/Defective Items:

• If a product arrives damaged or is found to be defective, damages must be noted on the Bill of Lading. We should be notified at support@fireplaceglory.com as soon as possible, and photos of the damage must be taken and submitted within 3 days.

 Contact Information:

• Any issues should be addressed at support@firepceglory.com.